KTM without airconditioner

I took a ride on a KTM komuter on the April 1st 2012 with a poor coach facility.The coach C8342 was without air conditioner.The train departed from Rawang KTM station at about 1.30pm with a humid Malaysian weather.During the journey, it frequently stop as well as it encountered some electrical cable line fault.The delay was acceptable but the coach condition was not acceptable.Everyone in the coach was sweating and we do not deserve to pay this kind of services.Let's hope that KTM improve their coach services.A good transport services will reflect a good impression to the Malaysia tourist and i do not think that our public transport are so bad.I believe this is all due to poor management and maintenance.